Partner programme terms

Last updated: [date]

These terms apply to people who apply to sell, set up and support Hotelat as independent sales partners. The signed partner agreement, including the commission schedule, takes precedence over this summary.

1. Relationship

Partners work on a contract basis as independent contractors. They are not employees or agents with authority to sign contracts or collect money for Hotelat, unless Hotelat agrees in writing.

2. Applying and verification

• Applicants give true details and documents (ID, address proof, PAN, photo, bank proof). Hotelat may verify them and may accept or decline any application.
• A partner becomes active only after verification and a signed agreement, and then receives a partner code and sign-up link.

3. Earnings

• Commission is a percentage of what the customer actually pays Hotelat, excluding GST, for subscriptions (first purchase and renewals for the agreed period), setup packages, extra menu packs and paid support visits — as set out in the partner's earning plan.
• Customers pay Hotelat directly. Partners must not collect payments from customers.
• Commission is confirmed after payment is received and paid [monthly], with TDS deducted as required by law. Refunded or reversed payments reverse the related commission.

4. Conduct

Partners represent Hotelat honestly, do not promise features or prices that are not offered, protect customer data they see while setting up, and follow Hotelat's brand guidelines.

5. Ending

Either side may end the partnership with [30] days' notice, or immediately for serious breach. Commission earned up to the end date is paid; renewals after the end date are not.

6. Contact

[Partner team email / phone]